Shipping Info
All items are made to order. When you place your order, we print and sew that blanket just for you, one at a time.
We process orders Monday through Friday, Pacific Standard time. We exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.
Shipping carriers: UPS Mail Innovations, USPS, DHL, UniUni, YunExpress.
Shipping cost
Delivery within the United States costs $4.99 per blanket. Orders of $75 or more ship free, and two or more blankets also earn 10% off with the code 10OFF.
We deliver within the United States only. We do not ship to Hawaii, Alaska, Puerto Rico, Guam, the U.S. Virgin Islands, American Samoa, the Northern Mariana Islands or military addresses (APO and FPO).
Shipping & handling
| Product | Processing time (business days) |
Shipping to the US (business days) |
|---|---|---|
| Fleece blanket, 30×40 | 2-5 | 7-10 |
| Fleece blanket, 50×60 | 2-5 | 7-10 |
| Fleece blanket, 60×80 | 2-5 | 7-10 |
Tracking notification
An email with the tracking number is sent to you as soon as your order ships. We also keep you updated with the latest tracking updates by email, so please monitor closely. Allow 2-5 days for the carrier to scan your package into their system. If your tracking number is not getting updates within the standard time frame above, contact us and we will help you locate your order.
Your order may be handed over to local carriers for the final leg of delivery, so tracking may not be available every step of the way.
In most cases your order is delivered within the estimated time above. The actual delivery date may be affected by flight arrangements, weather conditions, high order volume during sales seasons and other external factors. Please refer to the tracking information for the most up-to-date delivery date.
Shipping address
Make sure you provide the correct address at checkout because we are not responsible if your order is delivered to the wrong address.
If you contact the final-mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel is lost, stolen or damaged.
USPS may deliver your order to a P.O. Box. Other carriers normally leave the package at places such as a front porch, door or garage. Please retrieve your package promptly to avoid mail theft. Orders lost to mail theft are not compensated by us.
Order marked delivered yet not received
If your package has not been delivered for a long time, or your tracking information shows the package as delivered but you have not received it, contact us immediately at our support page. Please wait one more business day first, as packages are sometimes marked delivered by mistake, and check with your local post office, neighbours and family members.
Questions
If you still need help, contact us at our support page. Read the Return & Refund policy for claims.