Terms of Service

This website is operated by Customiy. Throughout the site, the terms “we”, “us” and “our” refer to Customiy. Customiy offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site. Please read them carefully before accessing or using our website. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most current version at any time on this page. We may update, change or replace any part of these Terms of Service by posting updates on this website. Your continued use of the site after a change is posted means you accept it.

1 – Online store terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, and you may not violate any laws in your jurisdiction (including copyright laws) while using the Service. You must not transmit any worms, viruses or code of a destructive nature. A breach of these Terms results in immediate termination of your Services.

2 – General conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements. Payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us. The headings in this agreement are for convenience only and do not limit these Terms.

3 – Accuracy, completeness and timeliness of information

We are not responsible if information made available on this site is not accurate, complete or current. The material is provided for general information only and should not be relied on as the sole basis for decisions. Any reliance is at your own risk.

This site may contain historical information, which is not current and is provided for reference only. We may modify the contents of this site at any time but have no obligation to update any information. It is your responsibility to monitor changes.

4 – Modifications to the service and prices

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service at any time without notice. We are not liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.

5 – Products or services

Certain products or services may be available exclusively online through the website. They may have limited quantities and are subject to return or exchange only according to our Return & Refund policy.

We have made every effort to display colours and images of our products as accurately as possible. We cannot guarantee that your screen displays any colour accurately.

We reserve the right, but are not obligated, to limit sales to any person, geographic region or jurisdiction, and to limit the quantities of any products or services we offer. All descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any offer made on this site is void where prohibited.

6 – Accuracy of billing and account information

We reserve the right to refuse any order. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order, including orders placed under the same account, the same payment method, or the same billing or shipping address. If we change or cancel an order, we may attempt to notify you by the email or billing address provided at the time of the order. We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information, and to promptly update your email address and other details so we can complete your transactions and contact you as needed.

7 – Optional tools

We may provide access to third-party tools over which we neither monitor nor have control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties, representations or conditions of any kind and without endorsement. Any use is at your own risk, and you should ensure you are familiar with the terms of the relevant provider.

8 – Third-party links

Certain content, products and services may include materials from third parties. Third-party links may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and have no liability for third-party materials, products or services. Please review third-party policies before you engage in any transaction.

9 – User comments, feedback and other submissions

If you send creative ideas, suggestions, proposals or other materials, whether online, by email or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute and otherwise use them in any medium. We are under no obligation to keep comments confidential, to pay compensation, or to respond.

We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, libellous, defamatory, obscene, or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any third-party right and will not contain unlawful, abusive or obscene material, or any virus or malware. You are solely responsible for the comments you make.

10 – Personal information

Your submission of personal information through the store is governed by our Privacy Policy.

11 – Errors, inaccuracies and omissions

Occasionally information on our site may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. We reserve the right to correct any errors and to change or update information, or cancel orders, if any information is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information, except as required by law. No specified update date should be taken to indicate that all information has been modified.

12 – Prohibited uses

You are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to commit unlawful acts; (c) to violate any regulations, rules, laws or ordinances; (d) to infringe intellectual property rights; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any prohibited use.

13 – Disclaimer of warranties; limitation of liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure or error-free, or that results obtained will be accurate or reliable. We may remove the service for indefinite periods or cancel it at any time without notice.

You expressly agree that your use of the service is at your sole risk. The service and all products delivered through it are provided “as is” and “as available”, without any representation, warranty or condition of any kind, including implied warranties of merchantability, fitness for a particular purpose, durability, title and non-infringement.

In no case shall Customiy, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including lost profits, lost revenue, lost savings, loss of data or replacement costs, arising from your use of the service or any product. Because some jurisdictions do not allow the exclusion of certain damages, our liability is limited to the maximum extent permitted by law.

14 – Indemnification

You agree to indemnify and hold harmless Customiy and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand, including reasonable legal fees, arising out of your breach of these Terms of Service or your violation of any law or third-party right.

15 – Severability

If any provision of these Terms of Service is found to be unlawful, void or unenforceable, that provision is enforceable to the fullest extent permitted by law and the unenforceable portion is severed, without affecting the validity of the remaining provisions.

16 – Termination

The obligations and liabilities of the parties incurred before the termination date survive termination. These Terms of Service are effective unless terminated by you or us. You may terminate them at any time by notifying us that you no longer wish to use our Services, or by ceasing to use our site. If you fail to comply with any term, we may terminate this agreement at any time without notice, and you remain liable for all amounts due up to the date of termination.

17 – Entire agreement

Our failure to exercise any right or provision of these Terms of Service is not a waiver of that right. These Terms of Service and any policies posted on this site constitute the entire agreement between you and us and supersede any prior agreements or proposals.

18 – Governing law

These Terms of Service and any separate agreements whereby we provide you Services are governed by and construed in accordance with the laws of Toronto, Canada.

19 – Changes to terms of service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of them by posting updates on this website. It is your responsibility to check our website periodically. Your continued use of our website after changes are posted means you accept those changes.

20 – Contact information

Questions about the Terms of Service should be sent to us at our support page.